Desktop Technician

Job Description

We are actively searching for a talented and experienced Desktop Technician.

Responsibilities

• Assist in testing and Organize training session for staff on the usage of new software/ applications and hardware
• Carryout diagnosis and repair of network-related problems
• Bring up-to-date and preserve computer inventory and surplus equipment
• Sustain and fix issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment
• Make sure desktop computers interconnect seamlessly with various systems
• Preserve passwords, data integrity and file system security for the computing environment
• Vouch for and implement upgrades on systems to guarantee longevity
• Evaluate functional needs to decide system purchase specifications
• Ascertain and repair hardware and network connectivity issues
• Launch VPN access for all remote users
• Support for technical upgrading deployment of new applications and systems
• Maintain an excellent level of customer service, ensuring that all customers are treated efficiently and in appropriate manner

Experience/Qualification

• Diploma or equivalent in: Computers Hardware/ Information Technology Information Systems/ Electronics Engineering.
• Min 5 years’ experience in the above domain.

If you meet the above requirement please email your CV to info@soma-solutions.co.za