Project Manager: Complex Programs

Job Description

We are actively searching for a talented and experienced Project Manager: Complex Programs


  • Responsible for successful delivery of IBM’s largest and most complex client commitments.
  • Manages client engagements, ensuring delivery of solutions for complex IT, business and client requirements.
  • Ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction.
  • Builds client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW).
  • Works with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations.
  • Provides account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables.
  • Manages contractual cost, schedule, and service or product deliverables as they relate to the delivery organization.
  • Manages IBM resources and coordinate client resources to deliver services and solutions to support the client organization.
  • Supports the Project Executive (PE) in identifying growth opportunities and contract profitability.
  • Owns quality for service provided by the delivery organization and is are responsible for tracking and reporting on service level performance.
  • Project Management methodologies, emerging technologies and technical solutions pertaining to client needs should be areas of expertise.
  • Responsible for complex delivery, required skills include: analyzing Business & IT Challenges; applying Strategic Innovative Thinking for Insights; applying Strategic Risk Taking; managing Complex Business Outsourcing Contracts; advising on Large or Complex Engagements; applying Deal Making Techniques to Complex Opportunities; leading Development of Large/Complex Deals/Bids; and applying Risk Management Skills. Engagements may be characterized by a complex combination of technical, business, financial, and human resources issues related to the strategic and tactical direction of the program and / or clients.
  • Programs are normally large and complex situations that are often global in scope and negotiations are conducted at the highest levels.
  • Requires an extraordinary team leader, an astute business person, exhibit exceptional business insight, with executive/boardroom presence and outstanding judgment.


  • Diploma/BTech/Degree in Computer Science, Information Technology, Software Engineering, or a related qualification
  • 1 to 8 years of experience

If you meet the above requirement please email your CV to

Job Category: IT
Job Type: Contract/Permanent
Job Location: Johannesburg

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